Cape Town - A black cashier working at the Laaiplek Superspar is devastated by the racism she is facing at the hands of white customers for not being able to speak Afrikaans.
The cashier, who has been working at the shop for years, says she is sometimes told by white customers that she does not belong in the area because it is for Afrikaans-speaking people only.
The cashier, who asked to remain anonymous for safety reasons said some white customers did not want her to touch their bank cards.
“This is not the first time the incident happened and I don’t want to lie, this is hurting me.
“I sometimes try to act strong and tell myself that I should just forget about this but I just can't because this keeps on happening and it breaks my spirit.
“I can’t even explain how I feel because it’s painful to know that there is nothing I can do about it and that makes them think that they have more power over a lack person.
“Some white customers don't want me to even touch their bank cards when I have to use them and that breaks my heart. I always cry when this happens to me. They have a tendency to say that is why I am living here in Velddrif, because this is an Afrikaans area.
When they speak to other cashiers they are always nice, I seriously don't know what is wrong, I sometimes wonder if it’s me or what,” she said.
Laaiplek Superspar spokesperson Willem Nel said as soon as this was brought to their attention on Tuesday morning, they commenced an investigation and met with the employee concerned.
“As a business, we strive always to provide outstanding service to our customers. It is equally important that our staff are treated with dignity and respect at all times. The alleged incident is viewed in a very serious light.
Our investigation is ongoing but for the record, we do not tolerate or condone acts of racism, harassment, or disrespectful behaviour.
It should also be noted that, in the short time that has elapsed, we have not managed to interview any other persons in relation to the matter.
We will continue to fully support our staff member in her role and in dealing with the issues raised,” said Nel.
Ukubavimba Foundation activist Deon Carelse said the management was supposed to have sorted the matter out a long time ago.
“This is unjust and uncalled for, this is not serving justice. This young lady has a right to dignity and a safe working environment and it has been violated.
“The management must take responsibility for what happened. It seems like the whole system fails our workers when it comes to racism,” said Carelse.
Cape Times