Future Toyotas to 'tweet' owners

Published May 23, 2011

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Toyota is setting up a social networking service with the help of a U.S. Internet company and Microsoft so drivers can interact with their cars in ways similar to Twitter and Facebook.

The Japanese car giant and Salesforce.com, based in San Francisco, today held a joint press conference to announce “Toyota Friend,” a private social network for Toyota owners that works like tweets on Twitter.

In a demonstration at a Tokyo showroom, an owner of a plug-in Prius hybrid found out through a cellphone message from his Prius called “Pre-boy” that he should remember to recharge his car overnight.

When the owner plugged in his car to recharge it, the car replied, “The charge will be completed by 2:15 a.m. Is that OK? See you tomorrow.”

The exchanges can be kept private, or be shared with other “Toyota Friend” users, as well as made public on Facebook, Twitter and other services, the company said.

The companies did not give details of how the technology, such as the content of the talking car's dialogues, will be managed. A launch where such details will be offered is set for tomorrow.

Many cars are already equipped with navigation and other network-linking capabilities, and can function as a mobile device just like an iPhone or a Blackberry.

Toyota's service, built on open-source cloud platforms that are the specialty of Salesforce.com, as well as on Microsoft's platform, will start in Japan in 2012, and will be offered later worldwide, according to Toyota.

Toyota President Akio Toyoda, a racing fan, said he always “talks” with his car when he is zipping around on the circuit.

With the popularity of social networking, cars and their makers should become part of that online interaction, he said.

“I hope cars can become friends with their users, and customers will see Toyota as a friend,” he said.

Salesforce.com chief executive Marc Benioff said social networks can add value to products and companies. It can also help Toyota gain massive information not only about their buyers but about how the car is working or not working, he said.

“I want a relationship with my car in the same way we have a relationship with our friends on social networks,” he said. -Sapa-AP

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