Complaints over funeral policies, short term insurance top the list
By Yogashen Pillay | Published Oct 30, 2024
OMBUDSMAN
Lead Ombud for Non-Life Insurance Edite Teixeira-McKinon offers advice to policy holders | The Big Interview
By Dhivana Rajgopaul | Published Sep 29, 2024
Housing should be the foundation of a just society
By Opinion | Published Jul 28, 2024
Bank Ombudsman finds 76% in favour of banks
By Edward West | Published Jul 24, 2024
Police ombudsman on positive streak with case finalisations
By Staff Reporter | Published Mar 25, 2024
Fais Ombud helped consumers reach settlements with financial services providers
By Martin Hesse | Published Nov 17, 2023
The life rights experiment: property retirement model uncovered
By Ruan Jooste | Published Oct 31, 2023
Uber responds to customer complaints over added credit card charges
By Jehran Naidoo | Published Oct 19, 2023
Insurer ordered to honour mental illness claim
By Martin Hesse | Published Sep 29, 2023
Take your time telling your insurer about your life
By Martin Hesse | Published Sep 1, 2023
Tax Ombud launches an educational campaign promoting taxpayers’ rights
By Brandstories | Published Aug 1, 2023
Listen: Consumers are in the dark about credit insurance
By Ruan Jooste | Published Jul 5, 2023
Adjudicator finds Alexander Forbes erred in calculating pension fund benefits
By Ruan Jooste | Published Jul 3, 2023
Ruan Jooste’s Rants and Cents: If there is something strange in your bank, credit or insurance hood, who are you going to call?
By Ruan Jooste | Published Jun 25, 2023
Do not go through the suffering I have already suffered for you protect yourself and find your ombudsman
By Alex Tabisher | Published Jun 10, 2023
When your bank treats you as just a number…
By Martin Hesse | Published Jun 9, 2023
Insurance ombuds recover R330 million for consumers
By Martin Hesse | Published Jun 1, 2023
Ruan Jooste’s Rants and Cents: Big changes coming in financial services dispute resolution
By Ruan Jooste | Published May 28, 2023
Rise in rejected claims due to errors in their submission by customers and claimants
By Staff Reporter | Published May 24, 2023
Motor Industry Ombudsman finds in favour of customer
By Nicola Daniels | Published May 23, 2023
Cats and other issues of complaints not for ombud to determine, court rules
By Zelda Venter | Published May 22, 2023
Fraud remains a big problem for banking customers
By Dieketseng Maleke | Published May 21, 2023
