The Welcome Awards selects winners in categories ranging from accommodation and tour operators to tourist attractions and travel agencies, and recognises and promotes service excellence and innovation in the local tourism industry.
At Indaba 2011, which was held in Durban from May 7 to 10, local tour operator Western Cape Tours was honoured as a winner at the South African Tourism Welcome Awards ceremony in the category “Tour Operators – Operating Less than Five Years”, as well as the main category – “Best Tour Operator Overall”.
South African Tourism CEO Thankdiwe January-McLean said: “Our country’s reputation as a world-class destination is dependent not only on our tourism attractions, but on the quality of the service we provide to the local and international traveller.” - Weekend Argus