Liberty confirms data breach: email systems compromised but client assets secure

IOL Reporter|Published

Liberty confirmed a data breach

Image: Sora

Liberty has confirmed that it experienced unauthorised access to certain internal systems, specifically impacting its email data.

Officials at Liberty have communicated that there is no evidence suggesting any financial loss at this stage. Current investigations demonstrate that client data and assets remain intact, maintaining a level of security during this unsettling period.

Liberty reiterated its commitment to transparency, assuring clients that it will conduct a thorough investigation to understand the full extent of the data breach. Once they ascertain the implications for affected clients, Liberty has pledged to reach out directly to those impacted.

As a precautionary measure, both Liberty and its affiliated platforms recommend that clients remain vigilant over the coming weeks. Consumers should be particularly cautious of unexpected emails, phone calls, or messages asking for personal or financial information. Liberty warns that it will never request passwords or sensitive information through these channels.

In times of uncertainty, knowing how to respond can mitigate potential threats. To safeguard against the risk of phishing attacks and fraudulent activities, clients are advised to follow these best practices:

  • Be cautious of any unexpected emails, calls or messages requesting personal or financial information.
  • Avoid clicking on suspicious links or downloading attachments from unknown sources.
  • Report anything unusual directly to the Liberty team before taking any action.

Clients are encouraged to reach out with any concerns or for personalised advice regarding this situation. Liberty aims to maintain readiness, leaving no stone unturned to ensure the ongoing security of their clients’ affairs.

IOL