Durban mayor addresses homelessness crisis during visit to Albert Park

eThekwini Mayor Cyril Xaba got a first-hand account of the Durban homelessness crisis under the M4 southern freeway on Wednesday.

Xaba and municipal officials are under pressure from opposition political parties, the Umbilo Business Association (UBA), and residents regarding the deplorable situation along Guevara Road (formerly Moore Road) near Albert Park.

Homeless people and substance users have occupied the sidewalks, train lines, and open spaces in this zone for more than a decade, consistently migrating and changing spots after police and municipal clean-up operations. The homeless live under makeshift tents of bin bags or plastic, and some openly abuse drugs in front of the public.

This particular area is also a busy thoroughfare between the Durban Port and the city centre. The municipality's three-month delay in producing a report on its plans to address homelessness has sparked debate during a meeting on Tuesday.

The DA councillor and Exco member Andre Beetge urged municipal officials to conduct an oversight of the area.

Beetge was also criticised by opposition parties for creating several videos at the site and posting them on social media platforms, indicating that the city does not have a plan to deal with the crisis. His request for Exco to visit Che Guevara Road was also criticised.

On Wednesday, the municipality stated that it is intensifying its structured, multi-sectoral plan to address homelessness through prevention, reintegration, and long-term social support.

Xaba called on all stakeholders to align their efforts with the municipality’s strategy to ensure interventions are lawful, humane, and sustainable.

“The city’s approach prioritises coordinated partnerships and measurable outcomes that support individuals in transitioning off the streets,” he said.

Xaba emphasised that sustainable solutions require a people-centred approach that recognises the unique circumstances of each individual.

“Addressing homelessness requires compassion, partnership, and long-term support. Our focus is on helping individuals reconnect with their families, access social services, and rebuild their lives with dignity.”

The mayor urged families to work collaboratively with the municipality and civil society partners to support loved ones who are willing to reintegrate.

The municipality stated that it is currently building the Sakhithemba Homeless Shelter in Illovo, south of Durban. Once complete, the municipality anticipates that the shelter could accommodate up to 800 people.

The facility will provide life-skills development and support programmes aimed at assisting individuals to overcome substance abuse and reintegrate into society.

Xaba calls on:

• Families to reconnect with loved ones living on the streets. 
• Faith-based organisations, NGOs, and activists to strengthen partnerships in reintegration efforts. 
• Businesses continue offering resources and opportunities that support sustainable change. 
• Communities to embrace compassion and inclusivity, ensuring that reintegration is lasting. 

zainul.dawood@inl.co.za